WEBINAR: The Future of AI in ServiceNow

Would you like to hear firsthand what ServiceNow Knowledge 2026 revealed about the future of AI?

Join Capture Group’s live webinar on June 9, where our host, István Görgei, will sit down with Capture’s Chief of AI and ServiceNow experts who attended Knowledge 2026 in Las Vegas.

 

Join our 30-minute session on June 9, 10:30 am - 11:00 am to discover: 

• How ServiceNow AI can automate workflows and accelerate service delivery.
• Where organizations are already creating value with Now Assist and GenAI.
• Key insights from Knowledge 2026 on AI Agents and autonomous operations.
• What’s next on the ServiceNow AI roadmap and upcoming platform innovations.
• Practical AI strategy insights from Capture Group’s Chief of AI.

When? 

June 9 at 10:30 am GMT+2 

 

WHO is invited? 

• ServiceNow Platform Owners & Architects
• IT & Digital Transformation Leaders
• Service Delivery & Operations Leaders
• Enterprise Architects & Technology Decision-Makers
• ServiceNow Customers & Community Members

 

Detailed Agenda

Welcome & Introduction (5 min)

• Meet the host and panel participants.
• Introduction to Capture Group’s AI and ServiceNow expertise.

Knowledge 2026: AI Highlights & First Impressions (5 min)

• The biggest AI announcements from Knowledge 2026.
• Keynotes, product reveals, and strategic direction from ServiceNow.
• How AI is becoming central to the ServiceNow platform.

Panel Discussion: The Future of AI in ServiceNow (15 min)

An interactive conversation with Capture Group’s Chief of AI and experts:

• Are AI Agents the next evolution of enterprise workflows?
• What do autonomous enterprise operations really mean?
• How mature are ServiceNow’s AI capabilities today?
• Which announcements could have the biggest business impact?
• How are enterprises preparing for AI-driven operations?
• What opportunities and challenges are organizations discussing most?
• What are the recommendations for organizations starting or expanding their AI journey?

Live Audience Q&A (5 min)

• Open discussion with the panel.
• Additional insights into ServiceNow & AI.

Don’t miss this opportunity to hear real perspectives directly from Knowledge 2026 and discover how AI is shaping the future of ServiceNow.

 

Meet the Speakers:

Gábor Láner

Chief of AI at Capture Group

For two decades, I have defined myself as a developer, designing, building, and implementing custom enterprise software for banks and financial institutions, as well as creating proprietary products and IP. 

In recent years, my focus has shifted from building software to building processes, methods, and workflows that enable others to build, gradually moving further from hands-on development toward system-level thinking. 

My mission is to apply this experience to bridge human and AI-driven workflows, ensuring that emerging technologies are not only powerful, but genuinely useful. 

 

István Görgei 

Head of ServiceNow Strategy & Alliances at Capture Group

Leveraging over 15 years of experience in strategic portfolio management and business development, I specialize in recognizing, creating, and sustaining B2B partnerships with ServiceNow-originated practices and companies.

A deep understanding of ServiceNow’s ecosystem, coupled with commercial leadership in alliance development and partner networks, allows me to drive scalable growth and successful delivery across our expanding international client base. I also bring extensive knowledge of how AI workforce solutions are reshaping organizational structures and processes, helping clients capitalize on emerging opportunities and navigate change with clarity.