Senior IT PMO Support (65083-A)

Vienna / Full-time

Key Responsibilities 

• Provide proactive, day-to-day support to Program and Project Managers in planning, coordinating, and controlling IT projects according to defined standards and methodologies. 

• Set up and manage project structures, including detailed OPEX/CAPEX budget planning, tracking, and procurement alignment (incl. SAP entries). 

• Support accurate and up-to-date project reporting and documentation in ServiceNow (e.g. cost plans, risks, milestones, benefits, and status reports). 

• Prepare high-quality management-level presentations and reports for C-level and business stakeholders, translating technical details into clear insights. 

• Track and document action items, open points, and project risks, coordinating follow-ups with relevant stakeholders (PMs, line managers, procurement, etc.). 

• Coordinate change request and change order processes, ensuring updates are reflected in cost, schedule, and supply plans. 

• Assist in the development and rollout of project-related Change Management & Communication (CM&C) activities across impacted teams and business units. 

• Prepare and deliver training content and communication plans for organizational change, including resistance management, lessons learned, and sustainability measures. 

• Actively contribute to portfolio management by clarifying open topics with PMs and supporting reporting processes. 

• Support tendering and procurement activities including preparation of tender documentation and bidder evaluations. 

Skills & Qualifications 

• University degree in a technical field, Business Administration, Project Management, Computer Science, Business Informatics, or a comparable qualification 

• Preferably certified in project management (e.g., IPMA Level B) 

• Excellent understanding of IT organizations (e.g., IT infrastructure, IT security) and financial management, as well as IT projects 

• Strong knowledge and understanding of IT project processes and their dependencies and interfaces with other corporate functions (e.g., Finance, Controlling, Procurement) 

• Strong knowledge and understanding of IT project management, finance and controlling, stakeholder management, and reporting (e.g., project portfolio). 

• Proficient in project management and process improvement tools (e.g., ServiceNow, ITIL, Lean, Scrum) 

• Minimum 4 years of relevant professional experience in the management of IT projects, portfolios, and/or IT programs 

• Minimum 4 years of relevant professional experience in end-user change management and communication (CM&C) 

• Fluent English communication skills (written and spoken) required and German language skills 

Contractor position 

Start: May/June 

Hybrid work model with occasional on-site presence in Vienna 

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