BitHawk and Capture form strategic partnership

The two established ServiceNow partners BitHawk and Capture will work together in a strategic partnership in the future. As a result, customers will benefit from an expanded service portfolio that includes the entire range of ServiceNow solutions. Both companies attach great importance to agile and practice-based project management. They have already worked together successfully on joint projects in the past.  

Customers can now look forward to an even higher level of service and support. With combined forces and optimized synergies, the two companies develop tailor-made solutions and can thus meet individual customer needs. 

An unbeatable team is created by optimally complementing their competencies on the ServiceNow platform. BitHawk specializes in ITSM, ITOM, CMS, FSM and Security Operations modules, while Capture offers expertise in SPM, App Engine and RPA. Thanks to this diverse range of solutions, customers of both companies benefit from comprehensive specialist knowledge from a single source.

«An important success factor of this strategic partnership are the unified values of BitHawk and Capture: Highest customer orientation, outstanding solution competence and taking responsibility. BitHawk's already very strong market position as an Elite ServiceNow partner will be further consolidated through the cooperation with Capture.», Oliver Schalch, CEO, BitHawk AG

«We, at Capture, believe in our values, like collaboration, competence and customer focus. This collaboration with BitHawk gives our joint team the possibility to address a much wider range of needs from our existing and potential customers, while both parties can focus on their own respective competencies. With this cooperation our motto is more true than ever: together we are ‘big enough to matter, small enough to care.», Janos Galik, Managing Director, ServiceNow Business Unit, Capture

«BitHawk and Capture have provided us with innovative solutions around ServiceNow functionalities. The professionalism, commitment and expertise of the two companies combined have resulted in successful solutions for our business. The teamwork, open communication and attention to our individual needs have given us confidence that we have chosen the right partners. We look forward to future joint projects.», Remo Leuthold, Lead Web Web Development Services, AMAG Corporate Services AG.


Capture enables you to become a truly agile digital enterprise by providing boutique implementation capabilities combined with unique access to the leading enterprise software toolkits.

Our expertise

Enterprise Automation & Digitalization: Reselling, implementing and supporting workload automation, process automation, test automation and low-code application development solutions to help large corporates to overcome hyperautomation issues.

Strategic Portfolio Management: Reselling, implementing and supporting leading SPM & PPM solutions to help organizations effectively manage projects and resources at scale.

IT Services: Comprehensive low-code application development, test outsourcing and resource augmentation services portfolio, covering the entire software development lifecycle.

Headquartered in Vienna, Austria, Capture Group has a strong footprint in the DACH region, with most of our customers coming from Germany, Austria and Switzerland.

We serve our customers' needs with a highly skilled core team of 70+ employees and with numerous certifications with ServiceNow solutions. We offer Budapest-based near-shore services with a highly qualified expert pool that allows us to scale according to our customers’ needs.

BitHawk AG 

BitHawk AG employs around 230 people. BitHawk's headquarters are in Sursee, with other locations in Basel, Wil and Winterthur. BitHawk's core competencies lie in the areas of consulting, engineering and operations of IT infrastructures as well as in IT and enterprise service management solutions. The solution portfolio includes the fields of networks, unified communications and collaboration, unified computing, workplaces and public, hybrid and private clouds. Special solutions such as IT security and digital signage solutions complete the portfolio. 

Qualified specialists advise customers with regard to a long-term practical and adaptable IT environment. A comprehensive service desk, our own data center and repair center guarantee maximum availability and fast response times.  

Our values: 

  • We are pioneers in practice-based innovations for medium-sized companies 
  • We deliver solutions from a single source 
  • We stand for quality, flexibility and competence 
  • We put the customer at the center of everything we do 



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Our Offices in Europe

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Central Europe Austria Capture Consulting und IT Services GmbH. Gusshausstrasse 15/10 Vienna, 1040 +43 1 600 9436
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